Canceling Your Old Health Insurance Plan Is Simple
It makes sense for many of us to switch health insurance plans for 2024. The person you are today might be incredibly different than the person you were a year ago—maybe you had some health issues taken care of in 2023 and you expect a year of smooth sailing. Maybe you had a baby and now you need better protection. Maybe you’re fed up with your premiums increasing.
It sounds like you may want to switch your plan. To do so you’ll need to find a new plan that works better for you. And now’s the perfect time to do that. Enter your zip code below to get plan recommendations customized to your needs.
But after you find your new plan, how should you cancel your old plan? That depends on whether you’re new to Stride, which plan you’re leaving, and what your new plan is. There are a few different scenarios below. Find which one best fits you. Remember, you can always contact our support team with any specific questions.
Scenario 1: You are BRAND NEW Stride Health member! This means, 2024 will be your first year with us. First of all: Welcome! You’ve made a fantastic choice.
Next, in order to cancel your previous plan, you will want to take a look at your current plan ID cards. There will be a contact number on the back. Call that number and explain you want to cancel your plan effective January 1 **. Your current plan will end at the end of December 2023 and your new plan with us will begin on January 1. Be sure to ask for a confirmation number to keep track of your records.
** If you bought your plan via Covered California last year, you'll need to sign into your account and click "Terminate Participation" under "Actions" on the right hand side.
** If you bought your plan via Healthcare.gov last year, you'll just need to ensure that you provide us with the correct credentials so that we can update your plan choice this year.
Scenario 2: You are a 2023 Stride Health member and you are selecting a different plan within the same health insurance carrier. For example, you previously had a Cigna Silver plan and you’re switching to a Cigna Bronze plan, you still need to call and cancel your old plan.
Scenario 3: You are a 2023 Stride Health member and you are selecting a plan with a different insurance carrier. Let’s say in 2023 you had a Cigna plan but now you’re switching to Blue Shield. You have a couple options:
Option A – Similar to the brand new members (Scenario 1), you can contact your health insurance company directly to cancel your plan effective January 1.
Option B – You can drop us an email (support@stridehealth.com) with your plan ID #. We will draft a cancellation letter for you, send it to you to electronically sign, and submit it on your behalf.
Either way works for us so do whatever is easiest for you!
Changing plans is easy and we are happy to help you every step of the way. If you have more questions, give our support team a call at 415-930-9110 or send us an email to support@stridehealth.com. Otherwise, enter your zip code below to get customized plan recommendations.
